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Accountability Framework, Roles, Responsibilities & Training
under EN 18286

Building the Human Governance Pillar of Your AI QMS

Overview

This intensive 1-day hands-on workshop focuses on operationalising Clauses 5 (Leadership & Commitment) and 7 (Support - Competence & Awareness) of EN 18286 - the human governance pillar of your QMS. These clauses require a documented accountability framework, clear roles and responsibilities, and targeted AI-specific training programmes to ensure top management commitment and organisational competence.

You will leave with a complete accountability structure, RACI matrix, role descriptions, competence matrix, and a tailored AI training programme ready for notified-body scrutiny under Article 17.

What You Will Learn

By the end of this workshop, participants will be able to:

  • Design and document a full accountability framework compliant with EN 18286 Clause 5
  • Create organisation-specific RACI matrices and role descriptions for all AI lifecycle functions
  • Define AI-specific competence requirements including bias detection, explainability, and model-drift monitoring
  • Build a targeted training and awareness programme with measurable effectiveness criteria
  • Establish top-management commitment mechanisms, reporting lines, and a 30-day rollout plan

Course Structure

The workshop covers: Clause 5 Deep-Dive - Leadership Commitment & Accountability Framework - RACI Matrix & Role Description Workshop - Clause 7 Deep-Dive - Competence, Awareness & Training Requirements - AI-Specific Training Programme Design - Personalised 30-Day Rollout Plan & Evidence Package Review.

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