Incident Response Coordinator

Overview

This course delivers full training for coordinating AI-related incidents, including the mandatory serious incident reporting requirements under Article 73 of the EU AI Act. Participants will learn how to manage incidents effectively from detection through to post-incident learning.

What You Will Learn

• Classify AI incidents by severity and identify serious incident triggers
• Coordinate response activities across technical and business teams
• Prepare and submit serious incident reports to authorities within legal timeframes
• Conduct thorough post-incident reviews and implement lessons learned

Who Should Take This Course

This course is designed for Incident Response Coordinators, AI Risk Managers, Compliance Officers, Security Operations Leads, and professionals responsible for managing AI incidents and regulatory reporting.

Course Format

AI Assurance E-Learning Platform - Self-paced online.

Key Benefits

• Ability to classify and manage AI incidents efficiently
• Structured approach to serious incident reporting under Article 73
• Skills to coordinate cross-team responses and post-incident analysis
• Confidence in meeting regulatory obligations and reducing future risk

Body of Knowledge - Mapped to Standards and Regulations

• AI Incident Classification (serious vs non-serious, Article 73 triggers, EU AI Act Article 73)
• Response Coordination (playbooks, escalation matrix, prEN 18286 Clause 10)
• Authority Reporting (24-hour reporting requirements, report content, EU AI Act Article 73)
• Post-Incident Learning (root cause analysis, lessons learned, prEN 18286 Clause 10)

Key Takeaways

• Understanding of the Incident Response Coordinator role and responsibilities
• Core knowledge and practical skills in AI incident management
• Clarity on risk and control responsibilities
• Awareness of key duties and performance indicators for the role

Certificate

Participants will receive a certificate of completion upon finishing the course.